AutoMynd Security | Ensuring Your Health Information

Security Trust Center

AutoMynd is HIPAA-compliant and SOC 2 Type II certified, meeting rigorous healthcare and industry standards to ensure your data remains secure, private, and accessible only to authorized parties.

How does AutoMynd keep protected health information safe and private?

AutoMynd treats PHI with the same rigor as a secure, virtual vault. We comply with all applicable laws and regulations including HIPAA to ensure your data is protected from unauthorized access, breaches, and misuse, while still being accessible to authorized care teams.

What does AutoMynd do with protected health information?

We understand that Protected Health Information (PHI) is personal and private, and we are dedicated to keeping your PHI secure yet accessible as needed for your healthcare.

Part of AutoMynd’s business is an exclusive Platform as a Service (PaaS), meaning it provides the structure to connect home health agencies and payers to the information they need to provide service.

What technologies and practices does AutoMynd use to safeguard protected health information?

AutoMynd has years of experience managing large scale healthcare services using a robust set of security technologies and practices.

To safeguard your information, we:

Role-Based Access Control (RBAC) – Ensures only authorized, HIPAA-trained personnel can access PHI.
Data Encryption – AES-256 encryption for data at rest and TLS 1.2+ for data in transit.

Secure Cloud Infrastructure – Hosted in Azure with private endpoints, intrusion detection, and threat prevention.

Continuous Monitoring – 24/7 system monitoring, anomaly detection, and automated threat response.
Annual SOC 2 Type II Audits – Validating that our security controls operate effectively over time.
Encrypt all protected health information. This is covered further below.

Ambient AI Security Protocols

AutoMynd’s Ambient AI features, such as Copilot, process live conversations and clinical narratives while upholding strict privacy and compliance standards:

Real-Time Encryption – All audio streams are encrypted in transit using TLS 1.2+ and securely processed in memory without persistent raw audio storage unless explicitly required by the customer’s workflow

On-Demand Transcription Security – Transcripts are encrypted at rest (AES-256) and stored in secure, access-controlled environments.

Minimal Retention by Design – We retain only the processed and structured documentation outputs, not raw recordings, unless compliance requires it.

Consent Management – Supports clinician and patient consent capture before initiating ambient listening features.

HIPAA-Compliant Speech Processing – Speech-to-text processing occurs within secure, compliant environments with audit trails for every interaction.

Granular Access Logs – Every access to ambient AI output is logged with user identity, timestamp, and purpose for full traceability.

Contact Us:

For any questions regarding Data Security or Compliance, please contact AutoMynd’s Compliance at: support@automynd.com