Our Policy:

Welcome to AutoMynd's website and mobile applications, including the AutoMynd Android app (collectively, the “Services”). AutoMynd Inc. ("AutoMynd", "we", "us", "our") is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including personally identifiable information (“Personal Data”), when you interact with our Services. Our Services are designed for healthcare providers, including clinicians and other medical professionals.

What This Policy Covers:

This Privacy Policy covers our collection, use, and disclosure of Personal Data. Personal Data is any information that can identify an individual, including but not limited to, names, email addresses, and health-related information. It does not include aggregated or anonymized data that cannot be used to identify an individual.

Information We Collect:

Location Data and Device Permissions:

With your permission, the AutoMynd mobile app collects precise location data from your device, including in the background when the app is closed or not in use, to verify the time and location of patient visits (Electronic Visit Verification) and to support visit scheduling and routing.

Before any location data is collected, the app shows an in-app notice explaining what is collected and why, and asks for your consent. Your device then asks you to grant the location permission. You can decline, or withdraw permission at any time in your device settings (for example, Settings > Apps > AutoMynd > Permissions > Location). If you do, features that depend on location, such as visit verification, may not work.

Location data is transmitted securely to your healthcare organization's AutoMynd account and is used only for the purposes described above. We do not sell location data and do not use it for advertising.

How We Use Your Information:

We use the information we collect to:

• Provide, maintain, and improve our Services
• Verify patient visits and support visit scheduling using device location, with your permission
• Authenticate users and secure access to the Services
• Communicate with you regarding updates, promotions, and other information
• Respond to inquiries and provide customer support
• Analyze usage trends and optimize our Services
• Ensure compliance with legal and regulatory requirements

Disclosure of Your Information:

Data Security:

We implement reasonable security measures to protect your Personal Data from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Choices:

You may choose not to provide certain Personal Data, but this may limit your ability to use certain features of our Services. You can also opt-out of receiving promotional communications from us at any time by following the instructions in those communications or contacting us directly.

Retention of Data:

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. This may include keeping your data after you have ceased using our Services to comply with legal obligations, such as medical record retention requirements, or to resolve disputes. Location data linked to visit records is retained as part of the visit record for as long as your healthcare organization is required to keep it.

Account and Data Deletion:

You may request deletion of your AutoMynd account and associated Personal Data at any time by emailing support@automynd.com from the email address linked to your account, or by contacting your agency administrator. We will confirm your request and delete your account and associated Personal Data within 30 days, except for information we are required to retain by law or under our agreements with healthcare organizations (for example, clinical and visit records that form part of a patient's medical record).

Children's Privacy:

AutoMynd takes the privacy of children very seriously. We are committed to protecting children's personal information and complying with all applicable laws and regulations regarding children's privacy.

Parental Consent

‍For users under the age of 13, we require verifiable parental consent before collecting, using, or disclosing any personal information from the child. Parents or legal guardians must provide consent for their child to use our services and for us to collect any necessary information

Links to Other Websites:

Our Services may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy & HIPAA Compliance:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the Effective Date above. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy. This Privacy Policy does not govern patient health information. AutoMynd Inc. complies with the Health Insurance Portability and Accountability Act (HIPAA). We implement stringent security measures such as encryption, access controls, and audit trails to ensure the privacy and security of protected health information (PHI), and our Services adhere to the HIPAA Privacy and Security Rules.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@automynd.com.

For any questions regarding Data Security, Compliance, or to report concerns confidentially, please contact AutoMynd’s Compliance at: compliance@automynd.com